FlixHouse Global LLC ("FlixHouse") is committed to provide the best possible service to its customers.
When we refer to personal information we mean information that we directly collect from you, from which your identity is apparent. This information may include information or an opinion about you, from which your identity can reasonably be ascertained.
We collect and receive information from our customers, affiliates and partners or from other organizations in order to contact you regarding our service status or for billing related issues and to provide you with up to date information on our services and the current state of your account(s) with us. From time to time we may send announcements, offering or information about our products and services.
We may display your website address on our website or on our promotional material to our potential customers.
We may use your personal information for credit worthiness check, statistical and marketing analysis purposes, and research and development purposes.
We collect your personal information during your sign up process to our service or to our affiliate / partnership program through our application forms. You may review and update your personal information at anytime by accessing our web site using your username and password.
We collect information you provide to us through the App including, but not limited to:
Where possible, we will inform you, at or before the time of collecting your personal information, the types of organizations that we intend to disclose your personal information to.
Sometimes we are required or authorized by law to disclose your personal information. Circumstances in which we may disclose your personal information would be to a Court or Tribunal in response to a request or in response to a subpoena.
We may collect details from or disclose your personal information to credit or fraud agencies or debt recovery agencies for verification or debt collection purposes.
When required, we may disclose your personal information to other organizations for the purpose of fulfilling a your service request.
We may also disclose your personal information to our professional advisors, including our accountants, auditors and lawyers, or to other organizations involved in sale or transfer of our assets.
We may use information we collect in number of purposes including, but not limited to:
From time to time we may use your personal information to provide you with current information about our services, special offers you may find of interest, changes to our organization, or new products or services being offered by us or any company we are associated with, seminars, and conventions.
If you do not wish to receive marketing information, you may at any time decline to receive such information by emailing support_at_flixhouse_dot_com. We will not charge you for giving effect to your request and will take all reasonable steps to meet your request at the earliest possible opportunity.
It is important to our relationship that the personal information we hold about you is accurate and up-to-date. During the course of our relationship with you we will ask you to inform us if any of your personal information has changed.
If you wish to make any changes to your personal information, you may access our website, enter your username and password or contact us. We will generally rely on you to assist us in informing us if the information we hold about you is inaccurate or incomplete.
If you would like to access personal information we hold about you or delete your personal information you have previously provided directly to us, please visit https://help.flixhouse.com/privacy-account-access-deletion-form
You may request any additional personal information we hold about you at any time, by using the contact us details located at https://help.flixhouse.com/contact-support
There may be situations where we are not required to provide you with access to your personal information. For example, such a situation would be information relating to an existing or anticipated legal proceeding with you, or if your request is vexatious.
An explanation will be provided to you, if we deny you access to your personal information we hold.
In most circumstances it will be necessary for us to identify you in order to successfully do business with you, however, where, it is lawful and practicable to do so, we will offer you the opportunity of doing business with us, without providing us with personal information. Such a situation would be where you make general inquiries about our services or current promotional offers.
Where sensitive information is collected, stored, used or transferred about you, we will only use this information if you have consented or in the exercise or defense of a legal claim or as required by law. Sensitive information is information relating to your racial or ethnic origin, political persuasion, memberships in trade or professional association or trade unions, sexual preferences, criminal record, or health.
Unfortunately, no data sent over the Internet or any network is guaranteed to be 100% secure. While we strive to protect your personal information, you acknowledge there are security and privacy limits of the Internet which are beyond our control; the security, integrity, and privacy of any and all information and data exchanged between you and us through this App cannot be guaranteed; and any such information and data may be viewed or tampered with by a third party while in transit.
We will take reasonable steps to protect your personal information by storing it in a secure environment. We may continue storing your personal information even after you have terminated your relationship with us.
FlixHouse does not knowingly collect personal information from anyone under the age of 13 through the App, and children under the age of 13 should always get permission from a parent or legal guardian before accessing the App and/or providing any information about themselves through the App. Children under the age of 13 should use the App under direct adult supervision.
Advertisements (ads) may be displayed in this App. These ads may be seen by everyone using the App, may be based on the context of their placement or tailored based on your device information, the content you are viewing, and/or your viewing preferences. If you do not want ads displayed to you based on your personal information, you have the ability to opt-out of this type of targeted advertising by emailing us at support_at_flixhouse_dot_com.
You may request further information about the way we manage your personal information by writing or emailing. Email us at support_at_flixhouse_dot_com